What We Collect and Why It Matters
When you open an account, we collect the details you provide — name, contact information, and payment method identifiers such as your bKash or Nagad mobile number. Transaction records tied to Rocket cashouts or Nagad deposits are retained to process payments, resolve disputes, and meet any
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reporting obligations that apply in your region. We also collect device and session data — browser type, IP address, and login timestamps — to keep your account secure and detect unusual access. Cookies track your session state so you stay logged in across pages without re-entering
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credentials. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. Retention periods vary by data type: active account data is held while your account
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remains open; transaction logs are kept for the period required under applicable local law. You can request a copy of your data or ask us to delete your account at any time through our support channel. Access and eligibility for certain features depend on your local
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law and the regions we currently serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.